Privacy Policy

okww is an online gaming and betting platform serving users in Bangladesh. This Privacy Policy ("Policy") applies to the okwwcom.cam website and all associated services.

This policy explains what personal information okww collects, how that information is used and stored, and what rights you have over your information. We encourage you to read this policy alongside our Terms and Conditions, as together these two documents form the basis of your relationship with okww.

By using okww's services, you are considered to have given your consent to the collection and use of information as described in this policy. If you have any objections, please contact us before using the services.

okww may collect the following types of personal information:

2.1 Identity Information

• Full name and date of birth
• National ID card or passport number (for account verification)
• Photo (for identity verification when required)

2.2 Contact Information

• Mobile number and email address
• Current and permanent address

2.3 Financial Information

• Deposit and withdrawal transaction details
• bKash, Nagad, Rocket, or Upay account number (for transaction verification)
• Bank account details (for bank transfers)

2.4 Usage Information

• Login times and activity history on the platform
• Betting and gaming information
• Device information: IP address, browser type, operating system

okww collects information through various methods:

3.1 Information You Provide Directly

When you register with okww, verify your account, make a deposit or withdrawal, or contact our customer support team, you provide information directly. We store this information securely.

3.2 Automatically Collected Information

When you use the okwwcom.cam website or mobile app, certain technical information is collected automatically. This includes your device's IP address, the type of browser you use, and details about how long you spent on the site and which pages you visited.

3.3 Information Received from Third Parties

For the purpose of transaction verification and fraud prevention, okww may sometimes receive information from payment providers or identity verification services.

okww uses collected information only for the following purposes:

1. Account Management: To create, verify, and securely manage your account.
2. Transaction Processing: To complete deposits and withdrawals without interruption.
3. Customer Support: To resolve your issues via live chat or email.
4. Security: To prevent fraud, money laundering, and unauthorised access.
5. Service Improvement: To analyse user experience and improve the platform.
6. Responsible Gaming: To identify excessive gaming patterns and provide relevant support. To learn more, visit our Responsible Gaming page.
7. Communication: To send important updates, policy changes, or promotional information (where you have given consent).

okww does not use your information for any purpose beyond those listed above.

okww follows the highest industry standards to protect your personal information. Our security measures include:

• All data transfers are secured through SSL (Secure Socket Layer) encryption.
• Access to stored data is restricted to authorised personnel only.
• Regular security audits and vulnerability assessments are conducted.
• Financial information is stored with the highest level of encryption.
• Firewalls and intrusion detection systems are active to protect system security.

5.1 Data Retention Period

okww retains your information for as long as your account is active. Even after an account is closed, certain information may be kept for a set period to meet legal obligations, resolve disputes, or prevent fraud.

5.2 Response to a Data Breach

If a data breach occurs, okww will notify affected users as quickly as possible and take the necessary steps to minimise harm.

okww never sells your personal information. However, information may be shared with specific third parties in the following limited circumstances:

6.1 Service Providers

okww works with trusted third-party services for payment processing, identity verification, and technical support. These organisations may only use the information for the specified purpose, and we have confidentiality agreements in place with them.

6.2 Legal Obligations

okww may be required to provide information to relevant authorities in response to a court order, government directive, or legal requirement.

6.3 Business Transfers

If there is a change to okww's business structure (such as a merger or acquisition), user information may be transferred. In that case, you will be notified in advance.

The okwwcom.cam website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.

7.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the site — these cannot be disabled.
• Functional Cookies: Help remember your preferences and settings.
• Analytical Cookies: Used to understand how the site is being used.
• Marketing Cookies: Used to display relevant advertisements.

7.2 Cookie Controls

You can accept or reject cookies through your browser settings. Please note that disabling cookies may cause some features of the site to not work properly.

As an okww user, you have the following rights over your own information:

• Right to Know: You have the right to know what information okww holds about you and how it is being used.
• Right to Correction: If any of your information is incorrect, you can request that it be corrected.
• Right to Deletion: In certain circumstances you can ask for your information to be deleted, though this may not be possible where legal obligations exist.
• Right to Object to Processing: You can object to your information being used for specific purposes.
• Right to Data Portability: You can request your information in a convenient format.
• Right to Withdraw Consent: You can withdraw consent given for marketing communications at any time.

To exercise any of these rights, please contact our customer support team. We generally respond within a reasonable time after receiving a request.

okww's services are strictly for persons aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

Age is verified at the time of registration, and a government-issued ID must be presented during full account verification. If we become aware that a minor has opened an account, that account will be closed immediately and the associated information will be deleted. For more information on responsible gaming, please read our Responsible Gaming policy.

okww may update this Privacy Policy when necessary. If there are significant changes to the policy, we will notify you in advance via your registered email or mobile number and will clearly indicate the changes on the website.

The "Last Updated" date at the top of the policy is always shown. Continued use of the services after any changes means you are considered to have agreed to the updated policy. You can also visit our About Us page to learn about us and our terms of service.

If you have any questions, comments, or requests regarding this Privacy Policy, please contact okww through the following:

• Live Chat: Chat with us directly via 24/7 live chat from any page on the website. Support is available in both Bengali and English.
• Email: [email protected] — send privacy-related matters by email.

Answers to common questions are available on our FAQ page. For complex matters, contacting us directly via live chat or email will get you a faster response.